Frequently Asked
Questions
A few useful things to know before your Stonebank Cleaning Co. appointment.
Do I need to be home while you clean?
No. You're welcome to be at home, but alternative access can be agreed in advance where appropriate.
Can you hold a key for regular cleaning?
Yes. Where agreed, Stonebank Cleaning Co. can securely retain a coded property key under a simple written key-holding agreement.
Do you provide cleaning products and equipment?
Yes. Stonebank Cleaning Co. brings the normal products, cloths and equipment required for the agreed service.
What's the difference between Essential and Classic?
Essential covers the main routine cleaning tasks. Classic goes further with additional detail such as skirting boards, doors, handles, switches, cupboard fronts and more detailed kitchen and bathroom attention.
Which regular-cleaning package do you recommend?
Classic is usually the best fit for customers wanting their home maintained to a more thorough standard. Essential is better suited to straightforward maintenance cleaning.
Can I add an oven clean to another service?
Yes. Oven cleaning can be booked as a standalone service or, where suitable, added to another Stonebank Cleaning Co. service.
Do you offer weekend appointments?
Yes. Weekend appointments are available subject to diary space and the type of service required.
Are the website prices fixed?
Prices shown are starting prices. The final quote can vary according to property size, bathrooms, condition, access and any additional work. Your price will be agreed before the service takes place.
How do I get a quote?
Complete the Request a Quote form with a few details about your home and the service you're interested in. Stonebank Cleaning Co. will then confirm the most suitable option and price.
Still have a question?
You can request a quote or contact Stonebank Cleaning Co. directly.